Refund policy

Last updated: October 22, 2026

We want your boxing shoes to fit right and feel right. If they don't, you can request a return or size exchange within 14 days of delivery.

Eligibility

  • Shoes must be unworn — not used for training, sparring, competition or outdoor wear. Please try them on indoors on a clean, soft surface. Sole marks, scuffs or creasing from use make a return ineligible.
  • Returned in original condition with all tags, inserts and laces, and in the original shoe box if one was included. Place the shoe box inside a shipping carton — do not tape or write on the shoe box.
  • Proof of purchase (your order number) is required.

How to start a return

  1. Email ringforgefootwear@gmail.com or call/WhatsApp +1 (437) 366-7265 within 14 days of delivery with your order number, the item and the reason for the return.
  2. We will reply within 1–2 business days with the return address and instructions. Returns sent without approval cannot be accepted.
  3. Ship the item back using a tracked service. We are not responsible for returns lost in transit.

Return shipping costs

The customer is responsible for all return shipping costs in every case, including size exchanges, change-of-mind returns and items reported as faulty, damaged or incorrect. Original shipping charges are non-refundable.

Size exchanges

If your shoes don't fit, we will exchange them for another size of the same model, subject to stock. The customer pays the return postage and the shipping cost for the replacement pair. Winning shoes are sized in centimetres (25.0–29.0 cm); Nike and Mizuno use US sizes — please check the size guide on each product page before ordering.

Faulty, damaged or incorrect items

Please inspect your order on arrival and contact us at ringforgefootwear@gmail.com or +1 (437) 366-7265 within 48 hours of delivery with clear photos of the shoes, the box and the shipping label. Once the returned item is received and the issue is confirmed, we will send a replacement or refund the item price. Return shipping is paid by the customer.

Refunds

Once your return arrives and passes inspection, we will email you and refund the item price to your original payment method within 5–10 business days. Your bank may take a few extra days to post the refund.

Non-returnable items

  • Shoes that have been worn or show sole wear.
  • Items marked Final Sale or bought at clearance pricing.
  • Damage caused by misuse, improper cleaning (such as machine washing) or normal wear and tear.
  • Return requests made more than 14 days after delivery.

Cancellations

Orders can be cancelled for a full refund until they are dispatched (usually within 1–3 business days). Once shipped, the order follows the return process above.

This policy does not limit any rights you may have under the consumer protection laws that apply to you.